Dhaka 999 Terms and Conditions — Know the Rules, Play Safe

Dhaka 999 (hereinafter referred to as "we", "the Platform", or "the Website") is an online gaming platform operated for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between Dhaka 999 and its users.

By accessing, browsing, or using our platform, you agree to all of these Terms and Conditions. If you do not agree with any part of them, please refrain from using our platform.

Dhaka 999 reserves the right to modify these Terms and Conditions at any time. Continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend reviewing this page regularly.

To register an account on Dhaka 999, you must provide accurate and up-to-date information. Creating an account with false or incomplete information is strictly prohibited and may result in account termination.

• Each person may hold only one account. If multiple accounts are found, all of them will be closed and the balances may be forfeited.
• Keeping your password strictly confidential is your responsibility. Any unauthorized use of your account must be reported to us immediately.
• Dhaka 999 may request identity documents or other verification materials at any time for account verification purposes.
• Transferring or selling your account to another person is strictly prohibited.
• The mobile number and email address provided at registration must be real and belong to you.

To use the platform under Dhaka 999's Terms and Conditions, the following eligibility requirements must be met:

• You must be 18 years of age or older. Dhaka 999 strictly prohibits gaming by minors.
• You must not reside in a country or region where online gaming is prohibited by law.
• You must be of sound mind and using the platform of your own free will.
• You must not be on any problem gambler registry or enrolled in a self-exclusion program.

The following Terms and Conditions apply to all deposits on Dhaka 999:

• The minimum deposit amount is BDT 100 (one hundred taka).
• Accepted payment methods: bKash, Nagad, Rocket, and other approved mobile banking services.
• All information provided during a deposit must be accurate. Dhaka 999 is not responsible for failed transactions caused by incorrect details.
• Deposits from third-party accounts are strictly prohibited. Only payment methods registered in your own name may be used.
• After a deposit is completed, your account balance is typically updated within 5–15 minutes.
• If a deposit is delayed for any reason, please contact our support team.

The following Terms and Conditions apply to all withdrawals of winnings from Dhaka 999:

• The minimum withdrawal amount is BDT 300 (three hundred taka).
• Withdrawal requests are typically processed within 24-72 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals from unverified accounts may be restricted.
• Withdrawals may be held until the wagering requirements on a bonus have been met.
• Dhaka 999 reserves the right to review any withdrawal in the case of suspicious or unusual activity.

The following Terms and Conditions must be observed to take advantage of Dhaka 999's bonus and promotion offers:

• Each bonus offer has its own wagering requirements, which must be read before claiming the bonus.
• The welcome bonus is available to new members once only.
• A specified amount must be wagered before bonus funds can be played (typically 20–30 times the bonus amount).
• When using a promotional code, make sure the code is valid and has not expired.
• If bonus abuse is found, the bonus may be cancelled and the account may be closed.
• Cashback and free spin offers are time-limited; they will expire if not used within the specified period.

All users must comply with the following gaming rules while playing on Dhaka 999:

• All games use a certified Random Number Generator (RNG), ensuring every outcome is completely random and unbiased.
• Using bots, automation software, or any artificial system to play is strictly prohibited.
• Dhaka 999 reserves the right to void any abnormal winnings resulting from a technical error in a game.
• Misconduct toward dealers or disrupting other players in Live Casino games is strictly prohibited.
• Any bet linked to match-fixing or manipulation in Sports Betting will not be accepted.

Dhaka 999 is committed to responsible gaming. We want our platform to be a source of entertainment for everyone — not a source of stress.

• You can set daily, weekly, or monthly deposit limits at any time.
• You can use the self-exclusion option to block yourself from the platform for a set period of time.
• If you experience any gaming issues, our support team is here to help.
• Account access will not be possible during a cooling-off period.

Dhaka 999 takes the protection of your personal information very seriously. Under our Privacy Policy:

• Your personal information will never be sold to third parties.
• All data is protected through SSL encryption.
• Payment information is stored on a separate, secured server.
• Information may be disclosed to authorities as required by law.

Dhaka 999 may temporarily or permanently close an account in the following circumstances:

• If these Terms and Conditions are violated.
• Involvement in fraud, manipulation, or any illegal activity.
• Use of a false identity or fraudulent information.
• If found to be operating multiple accounts.
• If found to be a minor.
• If the account has been inactive for an extended period (more than 12 months).

You may close your account at any time. We recommend withdrawing any remaining balance before doing so.

For any disputes or complaints, please contact our support team first. We will do our best to resolve the issue within 48 hours.

• To file a complaint, please contact us via live chat or email.
• When raising a dispute, please provide full details of the relevant game or transaction.
• Dhaka 999's decisions are final and binding.
• In any dispute arising from a technical error, the platform's logs and records will serve as the primary evidence.

Dhaka 999 reserves the right to update these Terms and Conditions at any time. Registered users will be notified of significant changes. However, we recommend checking this page regularly to stay informed.

Continued use of the platform after any changes have been made will be considered your acceptance of the updated terms.